Workforce Safety & Security
Whether in the field or in the office, we believe every employee should feel safe and secure while at work. Our quest for Zero Harm reaches beyond occupational safety and health to include employee and workplace security. As a result, we have developed policies, procedures and training to increase employees’ ability to recognize, report and respond to workplace aggression.
While we take measures to ensure our employees’ physical security at work or while on the job, we also stress the need for situational awareness at all times. We offer several workplace safety training initiatives to teach our employees to think about safety not just at work but at home and in public as well.
Remote work due to the global pandemic added another layer of concern, and isolation put more focus on domestic violence. During this time of increased stress and isolation, domestic situations that are already unstable could turn violent or existing abuse could accelerate. With many people working from home, the lack of in-person interaction on site hinders our ability to identify clues of violence, drug and alcohol abuse or other potential violent situations. In response, we released videos and education courses to inform employees about what domestic violence is, how to spot warning signs, and what to do if you are a victim or suspect that someone might be a victim.
In addition, we provide workplace safety and security training:
- Active Shooter Response: An interactive and virtual exercise to build situational awareness of employees’ surroundings and identify ways to respond and protect.
- Customer Threat and Aggressive Behavior: For our field employees, this includes de-escalation techniques when someone threatens the safety of our employees.
- How to Recognize Workplace Aggression: Employees learn how to identify workplace aggression warning signs and behavioral indicators, and learn what to do if someone displays these signs.