Safety of the public
Our commitment to safety extends to the public. We are constantly seeking better ways to communicate safety information to our neighbors, public contractors and first responders who may come in contact with our electrical facilities. We use multiple communication channels, including videos, direct mail, in-person training, social media campaigns and school education programs.
Unfortunately, despite our education and outreach efforts, six public fatalities occurred in the AEP service territory in 2018 due to electrical contact. In response, we redoubled our public safety efforts to increase public education and awareness for staying safe near AEP facilities.
One of our focus areas is on public commercial contractors and businesses. We are providing them with printed information about how to work safely around overhead and underground electrical facilities, and we encourage them to contact us at any time.
Because first responders may be the first to encounter a downed power line, we conduct outreach and education with them to ensure they stay safe when responding to an emergency. We also engage with the public in a variety of ways, including:
- Electrical safety awareness events and school safety programs
- Social media safety campaigns
- Videos and reference materials with graphics to promote public safety
- Promotion of “Call Before You Dig”
We continue to develop our public safety education program, including participating in an Edison Electric Institute (EEI) working group that is developing common public safety messaging for all electric utilities to use. Once complete, this will provide a stronger, more consistent message about public safety across our industry.