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GRI- The Global Reporting Initiative

GRI CheckedThis report was developed according to the Global Reporting Initiative (GRI) Sustainability Reporting Guidelines Version 3.0 (G3) and meets the content requirements of Application Level A. Our GRI elements were reviewed by and our Application Level A was affirmed by GRI.




Standard Disclosures

The GRI guidelines provide a voluntary reporting framework used by organizations around the world as the basis for sustainability reporting. We are using the G3 standards, as well as the new Electric Utility Sector Supplement. We have listed page numbers for indicators discussed in our printed 2010 Corporate Responsibility Report.

GRI Table of Contents


1 Strategy & Profile
1.1 Statement by the CEO
  Statement by Executive Vice President, Environmental Safety & Health and Facilities
1.2 Description of key impacts, risks, and opportunities
2009 10K (see pages 25-38)
   
2 Organizational Profile
2.1 Name of the organization
2.2 Primary brands, products, and/or services
  Operational structure of the organization, including main divisions, operating companies, subsidiaries and joint ventures.
AEP's 2009 10K (see pages 1-3)
2.3 Location of organization’s headquarters
About AEP
Facts at a Glance
2.4 Number of countries where the organization operates, and names of countries with either major operations or that are specifically relevant to the sustainability issues covered in the report. - United States
2.5 Nature of ownership and legal form
2.6 Markets served (including geographic breakdown, sectors served, and types of customers/beneficiaries).
2.7 Scale of the reporting organization (including EU1, EU2)
2.8 Significant changes during the reporting period regarding size, structure, or ownership including: The location of, or changes in operations, including facility openings, closings,and expansions.  See Appendix A to the Proxy Statement
2.9 Awards received in the reporting period
   
3 Report Parameters
3.1 Reporting Period
3.2 Date of most recent previous report
3.3 Reporting cycle
3.4 Contact point for questions regarding the report or its contents
3.5 Process for defining report content, including:
  • Determining materiality;
  • Prioritizing topics within the report; and
  • Identifying stakeholders the organization expects to use the report.
3.6 Boundary of the report (e.g., countries, divisions, subsidiaries, leased facilities, joint ventures, suppliers). See GRI Boundary Protocol for further guidance
3.7 State any specific limitations on the scope or boundary of the report
3.8 Basis for reporting on joint ventures, subsidiaries, leased facilities, outsourced operations, and other entities that can significantly affect comparability from period to period and/or between organizations. - See 3.6 
3.9 Data measurement techniques and the bases of calculations, including assumptions and techniques underlying estimations applied to the compilation of the Indicators and other information in the report.
3.10 Explanation of the effect of any re-statements of information provided in earlier reports, and the reasons for such re-statement (e.g., mergers/acquisitions, change of base years/periods, nature of business, measurement methods). See pages 1-5 from AEP's 2009 10K
3.11 Significant changes from previous reporting periods in the scope, boundary, or measurement methods applied in the report.
  GRI Content Index
3.12 Table identifying the location of the Standard Disclosures in the report.
3.13 Policy and current practice with regard to seeking external assurance for the report.
   
4 Governance
4.1 Governance structure of the organization, including committees under the highest governance body responsible for specific tasks, such as setting strategy or organizational oversight.
4.2 Indicate whether the Chair of the highest governance body is also an executive officer (and, if so, their function within the organization’s management and the reasons for this arrangement).
  One person holds AEP’s Chairman, President and CEO position.  He is the only internal office to be a director on AEP’s Board of Directors.
4.3 For organizations that have a unitary board structure, state the number of members of the highest governance body that are independent and/or non-executive members.

Also see: Director Independence Standards (PDF)

4.4 Mechanisms for shareholders and employees to provide recommendations or direction to the highest governance body.
  Please see AEP's Annual Proxy Statement and Corporate Governance Fact Sheet
4.5 Linkage between compensation for members of the highest governance body, senior managers, and executives (including departure arrangements), and the organization’s performance (including social and environmental performance).
4.6 Processes in place for the highest governance body to ensure conflicts of interest are avoided.
4.7 Process for determining the qualifications and expertise of the members of the highest governance body for guiding the organization’s strategy on economic, environmental, and social topics.

Also see:Principles of Corporate Governance, Corporate Governance Charter

4.8 Internally developed statements of mission or values, codes of conduct, and principles relevant to economic, environmental, and social performance and the status of their implementation.

Also see: Code of Business Conduct and Ethics (PDF), Principles of Business Conduct (PDF), AEP's Mission, Vision & Values
Leadership, Management & Strategy

4.9 Procedures of the highest governance body for overseeing the organization’s identification and management of economic, environmental, and social performance, including relevant risks and opportunities, and adherence or compliance with internationally agreed standards, codes of conduct, and principles.
4.10 Processes for evaluating the highest governance body’s own performance, particularly with respect to economic, environmental, and social performance.
4.11 Explanation of whether and how the precautionary approach or principle is addressed by the organization.

Also see: Leadership, Management & Strategy

4.12 Externally developed economic, environmental, and social charters, principles, or other initiatives to which the organization subscribes or endorses

Also see: Stakeholders - The Issues

4.13 Memberships in associations
  • Has positions in governance bodies;
  • Participates in projects or committees;
  • Provides substantive funding beyond routine membership dues; or
  • Views membership as strategic.

Also see: Partnerships, Public Policy Stategy, Our International Work

4.14 List of stakeholder groups engaged by the organization.
4.15 Basis for identification and selection of stakeholders with whom to engage.
4.16 Approaches to stakeholder engagement, including frequency of engagement by type and by stakeholder group.
4.17 Key topics and concerns that have been raised through stakeholder engagement, and how the organization has responded to those key topics and concerns, including through its reporting.
For more information, please see the Stakeholder Engagement section of AEP’s Corporate Sustainability Report

Management Approach and Performance Indicators

   
  Economic Performance Indicators (EC)
 
EC1 Economic value generated and distributed, including revenues, operating costs, employee compensation, donations and other community investments, retained earnings, and payments to capital providers and governments.
EC2 Financial implications and other risks and opportunities for the organization's activities due to climate change.
EC3 Coverage of the organization's defined benefit plan obligations.
EC4 Significant financial assistance received from government.

See the Income Taxes section of AEP's 2009 10-K, pages A-109 through A-11

 

Aspect:  Market Presence

EC5 Range of ratios of standard entry-level wage compared to local minimum wage at significant locations of operation
EC6 Policy, practices, and proportion of spending on locally-based suppliers at significant locations of operation.

For more information, please see the Supply Chain discussion in AEP’s Corporate Sustainability Report.

EC7 Procedures for local hiring and proportion of senior management hired from the local community at locations of significant operation.

For more information, please see the Sustainable Work Force discussion in AEP’s Corporate Sustainability Report.

 

Aspect: Indirect Economic Impacts

EC8 Development and impact of infrastructure investments and services provided primarily of public benefit through commercial, in-kind, or pro bono engagement  

For more information, please see the Community Involvement discussion in AEP’s Corporate Sustainability Report.

EC9 Understanding and describing significant indirect economic impacts, including the extent of impacts
AEP may direct a study of this in the future.
   
  Environmental
 

Disclosure on Management Approach

Also see: Our Issues

EN1 Materials used by weight or volume.
EN2 Percentage of materials used that are recycled input materials
EN3 Direct energy consumption by primary energy source.
EN4 Indirect energy consumption by primary source
EN5 Energy saved due to conservation and efficiency improvements
EN6 Initiatives to provide energy-efficient or renewable energy based products and services, and reductions in energy requirements as a result of these initiatives

Also see: Public Policy, Energy Security, Reliability & Growth

EN7 Initiatives to reduce indirect energy consumption and reductions achieved - None at this time
EN8 Total water withdrawal by source.
EN9 Water sources significantly affected by withdrawal of water.

Also see: Environment - Water Issues

EN10 Percentage and total volume of water recycled and reused.
EN11 Location and size of land owned, leased, managed in, or adjacent to, protected areas and areas of high biodiversity value outside protected areas.
EN12 Description of significant impacts of activities, products, and services on biodiversity in protected areas and areas of high biodiversity value outside protected areas.
EN13 Habitats protected or restored

Also see: Biodiversity & AEP

EN14 Strategies, current actions, and future plans for managing impacts on biodiversity.

Also see: Biodiversity & AEP

EN15 Number of IUCN Red List species and national conservation list species with habitats in areas affected by operations, by level of extinction risk.
EN16 Total direct and indirect greenhouse gas emissions by weight.
EN17 Other relevant indirect greenhouse gas emissions by weight. - See EN16
EN18 Initiatives to reduce greenhouse gas emissions and reductions achieved.
EN19 Emissions of ozone-depleting substances by weight. - See EN16
EN20 NOx, SOx, and other significant air emissions by type and weight. - See EN16
For more information on what AEP is doing to reduce these emissions, please see Air Quality and Technology
EN21 Total water discharge by quality and destination.
EN22 Total weight of waste by type and disposal method.
EN23 Total number and volume of significant spills.
EN24 Weight of transported, imported, exported, or treated waste deemed hazardous under the terms of the Basel Convention Annex I, II, III, and VIII, and percentage of transported waste shipped internationally. - See EN22
EN25 Identity, size, protected status, and biodiversity value of water bodies and related habitats significantly affected by the reporting organization's discharges of water and runoff.
EN26 Initiatives to mitigate environmental impacts of products and services, and extent of impact mitigation.
EN27 Percentage of products sold and their packaging materials that are reclaimed by category. - See EN22
EN28 Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with environmental laws and regulations.
EN29 Significant environmental impacts of transporting products, goods, materials and workforce
EN30 Total environmental protection expenditures and investments by type. - Also see EN26
   
  Labor Practices and Decent Work Performance Indicators (LA)
 

Disclosure on Management Approach
For more information, please see the Work Force discussion in AEP’s Corporate Sustainability Report.

LA1 Workforce by employment type, employment contract, and region. For more information, please see the Work Force discussion in AEP’s Corporate Sustainability Report.
LA2 Total number and rate of employee turnover by age group, gender, and region. For more information, please see the Work Force discussion in AEP’s Corporate Sustainability Report.
LA3 Benefits provided to full-time employees that are not provided to temporary or part-time employees, by major operations. For more information, please see the Work Force discussion in AEP’s Corporate Sustainability Report.
LA4 Percentage of employees covered by collective bargaining agreements For more information, please see the Labor Relations discussion in AEP’s Corporate Sustainability Report.
LA5 Minimum notice period(s) regarding significant operational changes, including whether it is specified in collective agreements.
 

Aspect:  Occupational Health and Safety

LA6 Percentage of total workforce represented in formal joint management-worker health and safety committees that help monitor and advise on occupational health and safety programs
LA7 Rates of injury, occupational diseases, lost days, and absenteeism, and number of work-related fatalities by region.

Also see: Recordable AEP= 1.57; Severity AEP= 29.13, Reaching for zero harm

LA8 Education, training, counseling, prevention, and risk-control programs in place to assist work force members, their families, or community members regarding serious diseases. For more information, please see the Labor Relations discussion in AEP’s Corporate Sustainability Report.
LA9 Health and safety topics covered in formal agreements.
 

Aspect:  Training and Education

LA10 Average hours of training per year per employee by employee categoryFor more information, please see the Sustainable Work Force discussion in AEP’s Corporate Sustainability Report.
LA11 Programs for skills management and lifelong learning that support the continued employability of employees and assist them in managing career endings. For more information, please see the Sustainable Work Force discussion in AEP’s Corporate Sustainability Report.
LA12 Percentage of employees receiving regular performance and career development reviews.
LA13 Composition of governance bodies and breakdown of employees per category according to gender, age group, minority group membership, and other indicators of diversity.
For more information, please see the Diversity discussion in AEP’s Corporate Sustainability Report.
LA14 Ratio of basic salary of men to women by employee category.
   
 

Human Rights Performance Indicators (HR)

 

Disclosure on Management Approach
For more information, please see the Stakeholder Engagement discussion in AEP’s Corporate Sustainability Report.
Also see: Principles of Business Conduct

HR1 Percentage and total number of significant investment agreements that include human rights clauses or that have undergone human rights screening
HR2 Percentage of significant suppliers and contractors that have undergone screening on human rights and actions taken
HR3 Total hours of employee training on policies and procedures concerning aspects of human rights that are relevant to operations, including the percentage of employees trained
HR4 Total number of incidents of discrimination and actions taken.
HR5 Operations identified in which the right to exercise freedom of association and collective bargaining may be at significant risk, and actions taken to support these rights
 

Aspect:  Child Labor

HR6 Operations identified as having significant risk for incidents of child labor, and measures taken to contribute to the elimination of child labor.
 

Aspect:  Forced and Compulsory Labor

HR7 Operations identified as having significant risk for incidents of forced or compulsory labor, and measures to contribute to the elimination of forced or compulsory labor. For more information, please see the Labor Relations discussion in AEP’s Corporate Sustainability Report.
 

Aspect:  Security Practices

HR8 Percentage of security personnel trained in the organization’s policies or procedures concerning the aspects of human rights that are relevant to operations
 

Aspect:  Indigenous Rights

HR9 Total number of incidents of violations involving rights of indigenous people and actions taken.   - None
   
 

Society Performance Indicators (SO)

 

Disclosure on Management Approach
For more information, please see the Stakeholder Engagement discussion in AEP’s Corporate Sustainability Report.

S01 Nature, scope, and effectiveness of any programs and practices that assess and manage the impacts of operations on communities, including entering, operating, and exiting .
 

Aspect:  Corruption

S02 Percentage and total number of business units analyzed for risks related to corruption. For more information, please see the Challenges section of the Work Force discussion in AEP’s Corporate Sustainability Report.
S03 Percentage of employees trained in organizaton’s anti-corruption policies and procedures
S04 Actions taken in response to incidents of corruption
 

Aspect:  Public Policy

SO5 Public policy positions and participation in public policy development and lobbying. For more information, please see discussion in AEP’s Political Contribution Policy
SO6 Total value of financial and in-kind contributions to political parties, politicians, and related institutions by country. For more information, please see the Lobbying discussion in AEP’s Corporate Sustainability Report.
SO7 Total number of legal actions for anti-competitive behavior, anti-trust, and monopoly practices and their outcomes.
SO8 Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with laws and regulations.
   
 

Product Responsibility  Performance Indicators (PR)

  Disclosure on Management Approach
 

Aspect:  Customer Health and Safety

PR1 Life cycle stages in which health and safety impacts of products and services are assessed for improvement, and percentage or significant products and services categories subject to such procedures. For more information, please see the Environmental Performance and System Security discussions in AEP's Corporate Sustainability Report.
PR2 Total number of incidents of non-compliance with regulations and voluntary codes concerning health and safety impacts of products and services during their life cycle, by type of outcomes
 

Aspect:  Product and Service Labeling

PR3 Type of product and service information required by procedures, and percentage of significant products and services subject to such information requirements.
PR4 Total number of incidents of non-compliance with regulations and voluntary codes concerning product and service information and labeling, by type of outcomes.
PR5 Practices related to customer satisfaction, including results of surveys measuring customer satisfaction. For more information, please see the Energy Security, Reliability & Growth discussion in AEP’s Corporate Sustainability Report.
 

Aspect:  Marketing Communications

PR6 Programs for adherence to laws, standards, and voluntary codes related to marketing communications, including advertising, promotion, and sponsorship.
PR7 Total number of incidents of non-compliance with regulations and voluntary codes concerning marketing communications, including advertising, promotion, and sponsorship by type of outcomes
 

Aspect:  Customer Privacy

PR8 Total number of substantiated complaints regarding breaches of customer privacy and losses of customer data.
 

Aspect:  Compliance

PR9 Monetary value of significant fines for non-compliance with laws and regulations concerning the provision and use of products and services. . For more information, please see the Energy Security, Reliability & Growth discussion in AEP’s Corporate Sustainability Report.
   
 

AEP – Electric Utility Sector Supplement

EU1 Installed capacity (MW), broken down by energy source and by country or regulatory regime
EU2

Net energy output broken down by primary energy source and by regulatory regime - See EU1

EU3 Number of residential, industrial and commercial customer accounts
EU4 Length of transmission and distribution lines by voltage
EU5 Allocation of CO2 emissions permits, broken down by country or regulatory regime
EU6 Planning to ensure short and long-term electricity availability and reliability
EU7 Demand-side management programs including residential, commercial and industrial programs - Also see EU10 For more information, please see the Public Policy and Climate Change discussions in AEP’s Corporate Sustainability Report.
EU8 Research and development activity aimed at providing reliable and affordable electricity and promoting sustainable development
For more information, please see the Energy Security, Reliability & Growth and Climate Change Technology discussions in AEP’s Corporate Sustainability Report.
EU9 Provisions for decommissioning of nuclear power sites See pages 15-16 of the AEP's 2009 10K
 

Aspect: Availability and Reliablity

EU10 Planned capacity (MW) against projected electricity demand over the long term, broken down by energy source and country or regulatory regime
For more information, please see the Energy Security, Reliability & Growth discussion in AEP’s Corporate Sustainability Report.
 

Aspect: Demand-Side Management

EU11 Average generation efficiency by energy source and by country or regulatory regime
EU12 Transmission and distribution efficiency
EU13 Biodiversity of offset habitats compared to the biodiversity of the affected areas.
EU Commentary on EN1 Materials used by weight or volume Report in-use inventory of solid and liquid high level and low level PCBs (in kilograms or litres)
EU Commentary on EN8 Water used for Processing, Cooling and Consumption in Thermal and Nuclear Power Plants, including use of Water in Ash Handling
EU Commentary on EN16 Commentary on EN 16 – Report CO2e per MWh broken down by country or regulatory regime
EU Commentary on EN20 NOx, SOx and other significant air emissions by type and weight.
EU Commentary on EN21 Total water discharge by quality and destination, including EU Commentary on thermal discharges.
EU Commentary on EN22 Include PCB waste, nuclear waste, volume of spent nuclear fuel sent for processing and reprocessing per year. In addition, report radioactive waste produced per net MWh nuclear generation per year.
EU Commentary on LA1 Report on total Contractor workforce by employment type, employment contract and region
EU Commentary LA2

Total number and rate of employee turnover by age group, gender, and region.

EU14 Processes to ensure retention and renewal of skilled workforce

Also see: Attracting & Retaining Talent

EU15 Percentage of employees eligible to retire in the next 5 and 10 years broken down by job category and by region
EU16 Policies and requirements regarding health and safety of employees and employees of contractors and subcontractors
EU17 Days worked by contactors
EU Commentary on LA4 % of contractors covered by collective bargaining agreements.
EU Commentary on LA7 Health and safety performance of contractors and subcontractors
EU Commentary on HR5 Report on management mechanisms to address the right to strike or instances of lock out, etc.
EU Commentary on SO1 Nature, scope, and effectiveness of any programs and practices that assess and manage the impacts of operations on communities, including entering, operating, and exiting
EU18 % of employees that have undergone health and safety training.
EU19 Participatory decision making processes with stakeholders and outcomes of engagement
EU20 Approach to managing the impacts of involuntary displacement
EU21 Contingency planning measures and disaster/emergency management plan and training programs, and recovery/restoration plans

Also see: Dealing with H1N1

EU22 Number of people displaced by new or expansion projects related to generation facilities and transmission lines, broken down by physical and economic displacement
EU23 Programs, including those in partnership with government, to improve or maintain access to electricity services
EU Commentary on PR1 Assessing Community health risks
EU24 Practices to address language, cultural, low literacy and disability related barriers to accessing and safely using electricity services
EU25 Number of injuries and fatalities to the public involving company assets, including legal judgments, and settlements and pending legal cases of diseases
 

Aspect: Access

EU26 Percentage of population unserved in licensed distribution areas, broken down by population in rural areas and urban areas
EU27 Number of residential disconnections for non-payment, broken by duration of disconnection
EU28 Power outage frequency
For more information, please see the Energy Security, Reliability & Growth discussion in AEP’s Corporate Sustainability Report.
EU29 Average power outage duration
For more information, please see the Energy Security, Reliability & Growth discussion in AEP’s Corporate Sustainability Report.
EU30 Average plant availability factor by energy source and by country or regulatory regime For more information, please see the Energy Security, Reliability & Growth discussion in AEP’s Corporate Sustainability Report.