GRI

GRI Checked This report was developed according to the Global Reporting Initiative (GRI) Sustainability Reporting Guidelines Version 3.0 (G3) and meets the content requirements of Application Level A. Our GRI elements were reviewed by and our Application Level A was affirmed by GRI.

The GRI guidelines provide a voluntary reporting framework used by organizations around the world as the basis for sustainability reporting. We are using the G3 standards, as well as the new Electric Utility Sector Supplement. We have listed page numbers for indicators discussed in our printed 2010 Corporate Responsibility Report.

GRI Table of Contents

Profile
GRI Content Index
Governance, Commitments, & Engagement
Economic Performance Indicators
Environmental Performance Indicators
Labor and Work Performance
Human Rights
Society
Product Responsibility
Electric Utility Sector Supplement Index

1	Strategy & Profile
1.1	Statement by the CEO
	Statement by Executive Vice President, Environmental Safety & Health and Facilities
1.2	Description of key impacts, risks, and opportunities 2009 10K (see pages 25-38)


2	Organizational Profile
2.1	Name of the organization
2.2	Primary brands, products, and/or services
	Operational structure of the organization, including main divisions, operating companies, subsidiaries and joint ventures. AEP's 2009 10K (see pages 1-3)
2.3	Location of organization’s headquarters About AEP Facts at a Glance
2.4	Number of countries where the organization operates, and names of countries with either major operations or that are specifically relevant to the sustainability issues covered in the report. - United States
2.5	Nature of ownership and legal form
2.6	Markets served (including geographic breakdown, sectors served, and types of customers/beneficiaries).
2.7	Scale of the reporting organization (including EU1, EU2)
2.8	Significant changes during the reporting period regarding size, structure, or ownership including: The location of, or changes in operations, including facility openings, closings,and expansions. See Appendix A to the Proxy Statement
2.9	Awards received in the reporting period


3	Report Parameters
3.1	Reporting Period
3.2	Date of most recent previous report
3.3	Reporting cycle
3.4	Contact point for questions regarding the report or its contents
3.5	Process for defining report content, including: Determining materiality; Prioritizing topics within the report; and Identifying stakeholders the organization expects to use the report.
3.6	Boundary of the report (e.g., countries, divisions, subsidiaries, leased facilities, joint ventures, suppliers). See GRI Boundary Protocol for further guidance
3.7	State any specific limitations on the scope or boundary of the report
3.8	Basis for reporting on joint ventures, subsidiaries, leased facilities, outsourced operations, and other entities that can significantly affect comparability from period to period and/or between organizations. - See 3.6
3.9	Data measurement techniques and the bases of calculations, including assumptions and techniques underlying estimations applied to the compilation of the Indicators and other information in the report.
3.10	Explanation of the effect of any re-statements of information provided in earlier reports, and the reasons for such re-statement (e.g., mergers/acquisitions, change of base years/periods, nature of business, measurement methods). See pages 1-5 from AEP's 2009 10K
3.11	Significant changes from previous reporting periods in the scope, boundary, or measurement methods applied in the report.
	GRI Content Index
3.12	Table identifying the location of the Standard Disclosures in the report.
3.13	Policy and current practice with regard to seeking external assurance for the report.


4	Governance
4.1	Governance structure of the organization, including committees under the highest governance body responsible for specific tasks, such as setting strategy or organizational oversight.
4.2	Indicate whether the Chair of the highest governance body is also an executive officer (and, if so, their function within the organization’s management and the reasons for this arrangement).
	One person holds AEP’s Chairman, President and CEO position. He is the only internal office to be a director on AEP’s Board of Directors.
4.3	For organizations that have a unitary board structure, state the number of members of the highest governance body that are independent and/or non-executive members. Also see: Director Independence Standards (PDF)
4.4	Mechanisms for shareholders and employees to provide recommendations or direction to the highest governance body.
	Please see AEP's Annual Proxy Statement and Corporate Governance Fact Sheet
4.5	Linkage between compensation for members of the highest governance body, senior managers, and executives (including departure arrangements), and the organization’s performance (including social and environmental performance).
4.6	Processes in place for the highest governance body to ensure conflicts of interest are avoided.
4.7	Process for determining the qualifications and expertise of the members of the highest governance body for guiding the organization’s strategy on economic, environmental, and social topics. Also see:Principles of Corporate Governance, Corporate Governance Charter
4.8	Internally developed statements of mission or values, codes of conduct, and principles relevant to economic, environmental, and social performance and the status of their implementation. Also see: Code of Business Conduct and Ethics (PDF), Principles of Business Conduct (PDF), AEP's Mission, Vision & Values Leadership, Management & Strategy
4.9	Procedures of the highest governance body for overseeing the organization’s identification and management of economic, environmental, and social performance, including relevant risks and opportunities, and adherence or compliance with internationally agreed standards, codes of conduct, and principles.
4.10	Processes for evaluating the highest governance body’s own performance, particularly with respect to economic, environmental, and social performance.
4.11	Explanation of whether and how the precautionary approach or principle is addressed by the organization. Also see: Leadership, Management & Strategy
4.12	Externally developed economic, environmental, and social charters, principles, or other initiatives to which the organization subscribes or endorses Also see: Stakeholders - The Issues
4.13	Memberships in associations Has positions in governance bodies; Participates in projects or committees; Provides substantive funding beyond routine membership dues; or Views membership as strategic. Also see: Partnerships, Public Policy Stategy, Our International Work
4.14	List of stakeholder groups engaged by the organization.
4.15	Basis for identification and selection of stakeholders with whom to engage.
4.16	Approaches to stakeholder engagement, including frequency of engagement by type and by stakeholder group.
4.17	Key topics and concerns that have been raised through stakeholder engagement, and how the organization has responded to those key topics and concerns, including through its reporting. For more information, please see the Stakeholder Engagement section of AEP’s Corporate Sustainability Report

Management Approach and Performance Indicators


	Economic Performance Indicators (EC)
	Disclosure on Management Approach Chairman's Message Strategy, Management & Governance Investors
EC1	Economic value generated and distributed, including revenues, operating costs, employee compensation, donations and other community investments, retained earnings, and payments to capital providers and governments.
EC2	Financial implications and other risks and opportunities for the organization's activities due to climate change.
EC3	Coverage of the organization's defined benefit plan obligations.
EC4	Significant financial assistance received from government. See the Income Taxes section of AEP's 2009 10-K, pages A-109 through A-11
	Aspect: Market Presence
EC5	Range of ratios of standard entry-level wage compared to local minimum wage at significant locations of operation
EC6	Policy, practices, and proportion of spending on locally-based suppliers at significant locations of operation. For more information, please see the Supply Chain discussion in AEP’s Corporate Sustainability Report.
EC7	Procedures for local hiring and proportion of senior management hired from the local community at locations of significant operation. For more information, please see the Sustainable Work Force discussion in AEP’s Corporate Sustainability Report.
	Aspect: Indirect Economic Impacts
EC8	Development and impact of infrastructure investments and services provided primarily of public benefit through commercial, in-kind, or pro bono engagement For more information, please see the Community Involvement discussion in AEP’s Corporate Sustainability Report.
EC9	Understanding and describing significant indirect economic impacts, including the extent of impacts AEP may direct a study of this in the future.


	Environmental
	Disclosure on Management Approach Also see: Our Issues
EN1	Materials used by weight or volume.
EN2	Percentage of materials used that are recycled input materials
EN3	Direct energy consumption by primary energy source.
EN4	Indirect energy consumption by primary source
EN5	Energy saved due to conservation and efficiency improvements
EN6	Initiatives to provide energy-efficient or renewable energy based products and services, and reductions in energy requirements as a result of these initiatives Also see: Public Policy, Energy Security, Reliability & Growth
EN7	Initiatives to reduce indirect energy consumption and reductions achieved - None at this time
EN8	Total water withdrawal by source.
EN9	Water sources significantly affected by withdrawal of water. Also see: Environment - Water Issues
EN10	Percentage and total volume of water recycled and reused.
EN11	Location and size of land owned, leased, managed in, or adjacent to, protected areas and areas of high biodiversity value outside protected areas.
EN12	Description of significant impacts of activities, products, and services on biodiversity in protected areas and areas of high biodiversity value outside protected areas.
EN13	Habitats protected or restored Also see: Biodiversity & AEP
EN14	Strategies, current actions, and future plans for managing impacts on biodiversity. Also see: Biodiversity & AEP
EN15	Number of IUCN Red List species and national conservation list species with habitats in areas affected by operations, by level of extinction risk.
EN16	Total direct and indirect greenhouse gas emissions by weight.
EN17	Other relevant indirect greenhouse gas emissions by weight. - See EN16
EN18	Initiatives to reduce greenhouse gas emissions and reductions achieved.
EN19	Emissions of ozone-depleting substances by weight. - See EN16
EN20	NOx, SOx, and other significant air emissions by type and weight. - See EN16 For more information on what AEP is doing to reduce these emissions, please see Air Quality and Technology
EN21	Total water discharge by quality and destination.
EN22	Total weight of waste by type and disposal method.
EN23	Total number and volume of significant spills.
EN24	Weight of transported, imported, exported, or treated waste deemed hazardous under the terms of the Basel Convention Annex I, II, III, and VIII, and percentage of transported waste shipped internationally. - See EN22
EN25	Identity, size, protected status, and biodiversity value of water bodies and related habitats significantly affected by the reporting organization's discharges of water and runoff.
EN26	Initiatives to mitigate environmental impacts of products and services, and extent of impact mitigation.
EN27	Percentage of products sold and their packaging materials that are reclaimed by category. - See EN22
EN28	Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with environmental laws and regulations.
EN29	Significant environmental impacts of transporting products, goods, materials and workforce
EN30	Total environmental protection expenditures and investments by type. - Also see EN26


	Labor Practices and Decent Work Performance Indicators (LA)
	Disclosure on Management Approach For more information, please see the Work Force discussion in AEP’s Corporate Sustainability Report.
LA1	Workforce by employment type, employment contract, and region. For more information, please see the Work Force discussion in AEP’s Corporate Sustainability Report.
LA2	Total number and rate of employee turnover by age group, gender, and region. For more information, please see the Work Force discussion in AEP’s Corporate Sustainability Report.
LA3	Benefits provided to full-time employees that are not provided to temporary or part-time employees, by major operations. For more information, please see the Work Force discussion in AEP’s Corporate Sustainability Report.
LA4	Percentage of employees covered by collective bargaining agreements For more information, please see the Labor Relations discussion in AEP’s Corporate Sustainability Report.
LA5	Minimum notice period(s) regarding significant operational changes, including whether it is specified in collective agreements.
	Aspect: Occupational Health and Safety
LA6	Percentage of total workforce represented in formal joint management-worker health and safety committees that help monitor and advise on occupational health and safety programs
LA7	Rates of injury, occupational diseases, lost days, and absenteeism, and number of work-related fatalities by region. Also see: Recordable AEP= 1.57; Severity AEP= 29.13, Reaching for zero harm
LA8	Education, training, counseling, prevention, and risk-control programs in place to assist work force members, their families, or community members regarding serious diseases. For more information, please see the Labor Relations discussion in AEP’s Corporate Sustainability Report.
LA9	Health and safety topics covered in formal agreements.
	Aspect: Training and Education
LA10	Average hours of training per year per employee by employee categoryFor more information, please see the Sustainable Work Force discussion in AEP’s Corporate Sustainability Report.
LA11	Programs for skills management and lifelong learning that support the continued employability of employees and assist them in managing career endings. For more information, please see the Sustainable Work Force discussion in AEP’s Corporate Sustainability Report.
LA12	Percentage of employees receiving regular performance and career development reviews.
LA13	Composition of governance bodies and breakdown of employees per category according to gender, age group, minority group membership, and other indicators of diversity. For more information, please see the Diversity discussion in AEP’s Corporate Sustainability Report.
LA14	Ratio of basic salary of men to women by employee category.


	Human Rights Performance Indicators (HR)
	Disclosure on Management Approach For more information, please see the Stakeholder Engagement discussion in AEP’s Corporate Sustainability Report. Also see: Principles of Business Conduct
HR1	Percentage and total number of significant investment agreements that include human rights clauses or that have undergone human rights screening
HR2	Percentage of significant suppliers and contractors that have undergone screening on human rights and actions taken
HR3	Total hours of employee training on policies and procedures concerning aspects of human rights that are relevant to operations, including the percentage of employees trained
HR4	Total number of incidents of discrimination and actions taken.
HR5	Operations identified in which the right to exercise freedom of association and collective bargaining may be at significant risk, and actions taken to support these rights
	Aspect: Child Labor
HR6	Operations identified as having significant risk for incidents of child labor, and measures taken to contribute to the elimination of child labor.
	Aspect: Forced and Compulsory Labor
HR7	Operations identified as having significant risk for incidents of forced or compulsory labor, and measures to contribute to the elimination of forced or compulsory labor. For more information, please see the Labor Relations discussion in AEP’s Corporate Sustainability Report.
	Aspect: Security Practices
HR8	Percentage of security personnel trained in the organization’s policies or procedures concerning the aspects of human rights that are relevant to operations
	Aspect: Indigenous Rights
HR9	Total number of incidents of violations involving rights of indigenous people and actions taken. - None


	Society Performance Indicators (SO)
	Disclosure on Management Approach For more information, please see the Stakeholder Engagement discussion in AEP’s Corporate Sustainability Report.
S01	Nature, scope, and effectiveness of any programs and practices that assess and manage the impacts of operations on communities, including entering, operating, and exiting .
	Aspect: Corruption
S02	Percentage and total number of business units analyzed for risks related to corruption. For more information, please see the Challenges section of the Work Force discussion in AEP’s Corporate Sustainability Report.
S03	Percentage of employees trained in organizaton’s anti-corruption policies and procedures
S04	Actions taken in response to incidents of corruption
	Aspect: Public Policy
SO5	Public policy positions and participation in public policy development and lobbying. For more information, please see discussion in AEP’s Political Contribution Policy
SO6	Total value of financial and in-kind contributions to political parties, politicians, and related institutions by country. For more information, please see the Lobbying discussion in AEP’s Corporate Sustainability Report.
SO7	Total number of legal actions for anti-competitive behavior, anti-trust, and monopoly practices and their outcomes.
SO8	Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with laws and regulations.


	Product Responsibility Performance Indicators (PR)
	Disclosure on Management Approach
	Aspect: Customer Health and Safety
PR1	Life cycle stages in which health and safety impacts of products and services are assessed for improvement, and percentage or significant products and services categories subject to such procedures. For more information, please see the Environmental Performance and System Security discussions in AEP's Corporate Sustainability Report.
PR2	Total number of incidents of non-compliance with regulations and voluntary codes concerning health and safety impacts of products and services during their life cycle, by type of outcomes
	Aspect: Product and Service Labeling
PR3	Type of product and service information required by procedures, and percentage of significant products and services subject to such information requirements.
PR4	Total number of incidents of non-compliance with regulations and voluntary codes concerning product and service information and labeling, by type of outcomes.
PR5	Practices related to customer satisfaction, including results of surveys measuring customer satisfaction. For more information, please see the Energy Security, Reliability & Growth discussion in AEP’s Corporate Sustainability Report.
	Aspect: Marketing Communications
PR6	Programs for adherence to laws, standards, and voluntary codes related to marketing communications, including advertising, promotion, and sponsorship.
PR7	Total number of incidents of non-compliance with regulations and voluntary codes concerning marketing communications, including advertising, promotion, and sponsorship by type of outcomes
	Aspect: Customer Privacy
PR8	Total number of substantiated complaints regarding breaches of customer privacy and losses of customer data.
	Aspect: Compliance
PR9	Monetary value of significant fines for non-compliance with laws and regulations concerning the provision and use of products and services. . For more information, please see the Energy Security, Reliability & Growth discussion in AEP’s Corporate Sustainability Report.


	AEP – Electric Utility Sector Supplement
EU1	Installed capacity (MW), broken down by energy source and by country or regulatory regime
EU2	Net energy output broken down by primary energy source and by regulatory regime - See EU1
EU3	Number of residential, industrial and commercial customer accounts
EU4	Length of transmission and distribution lines by voltage
EU5	Allocation of CO₂ emissions permits, broken down by country or regulatory regime
EU6	Planning to ensure short and long-term electricity availability and reliability
EU7	Demand-side management programs including residential, commercial and industrial programs - Also see EU10 For more information, please see the Public Policy and Climate Change discussions in AEP’s Corporate Sustainability Report.
EU8	Research and development activity aimed at providing reliable and affordable electricity and promoting sustainable development For more information, please see the Energy Security, Reliability & Growth and Climate Change Technology discussions in AEP’s Corporate Sustainability Report.
EU9	Provisions for decommissioning of nuclear power sites See pages 15-16 of the AEP's 2009 10K
	Aspect: Availability and Reliablity
EU10	Planned capacity (MW) against projected electricity demand over the long term, broken down by energy source and country or regulatory regime For more information, please see the Energy Security, Reliability & Growth discussion in AEP’s Corporate Sustainability Report.
	Aspect: Demand-Side Management
EU11	Average generation efficiency by energy source and by country or regulatory regime
EU12	Transmission and distribution efficiency
EU13	Biodiversity of offset habitats compared to the biodiversity of the affected areas.
EU Commentary on EN1	Materials used by weight or volume Report in-use inventory of solid and liquid high level and low level PCBs (in kilograms or litres)
EU Commentary on EN8	Water used for Processing, Cooling and Consumption in Thermal and Nuclear Power Plants, including use of Water in Ash Handling
EU Commentary on EN16	Commentary on EN 16 – Report CO2e per MWh broken down by country or regulatory regime
EU Commentary on EN20	NOx, SOx and other significant air emissions by type and weight.
EU Commentary on EN21	Total water discharge by quality and destination, including EU Commentary on thermal discharges.
EU Commentary on EN22	Include PCB waste, nuclear waste, volume of spent nuclear fuel sent for processing and reprocessing per year. In addition, report radioactive waste produced per net MWh nuclear generation per year.
EU Commentary on LA1	Report on total Contractor workforce by employment type, employment contract and region
EU Commentary LA2	Total number and rate of employee turnover by age group, gender, and region.
EU14	Processes to ensure retention and renewal of skilled workforce Also see: Attracting & Retaining Talent
EU15	Percentage of employees eligible to retire in the next 5 and 10 years broken down by job category and by region
EU16	Policies and requirements regarding health and safety of employees and employees of contractors and subcontractors
EU17	Days worked by contactors
EU Commentary on LA4	% of contractors covered by collective bargaining agreements.
EU Commentary on LA7	Health and safety performance of contractors and subcontractors
EU Commentary on HR5	Report on management mechanisms to address the right to strike or instances of lock out, etc.
EU Commentary on SO1	Nature, scope, and effectiveness of any programs and practices that assess and manage the impacts of operations on communities, including entering, operating, and exiting
EU18	% of employees that have undergone health and safety training.
EU19	Participatory decision making processes with stakeholders and outcomes of engagement
EU20	Approach to managing the impacts of involuntary displacement
EU21	Contingency planning measures and disaster/emergency management plan and training programs, and recovery/restoration plans Also see: Dealing with H1N1
EU22	Number of people displaced by new or expansion projects related to generation facilities and transmission lines, broken down by physical and economic displacement
EU23	Programs, including those in partnership with government, to improve or maintain access to electricity services
EU Commentary on PR1	Assessing Community health risks
EU24	Practices to address language, cultural, low literacy and disability related barriers to accessing and safely using electricity services
EU25	Number of injuries and fatalities to the public involving company assets, including legal judgments, and settlements and pending legal cases of diseases
	Aspect: Access
EU26	Percentage of population unserved in licensed distribution areas, broken down by population in rural areas and urban areas
EU27	Number of residential disconnections for non-payment, broken by duration of disconnection
EU28	Power outage frequency For more information, please see the Energy Security, Reliability & Growth discussion in AEP’s Corporate Sustainability Report.
EU29	Average power outage duration For more information, please see the Energy Security, Reliability & Growth discussion in AEP’s Corporate Sustainability Report.
EU30	Average plant availability factor by energy source and by country or regulatory regime For more information, please see the Energy Security, Reliability & Growth discussion in AEP’s Corporate Sustainability Report.

For more information please visit the Corporate Citizenship section on AEP.com. For investor information, please visit the Investor Relations section of AEP.com.